政务 · A实名

12319 城建服务热线视频会商系统

上海市住房和城乡建设管理委员会

百万级金额档

25 个视频会议终端

政府热线

Project overview

12319 城建服务热线为城市治理重要入口，会商能力直接影响响应效率。

客户背景

12319 城建服务热线为城市治理重要入口，会商能力直接影响响应效率。

挑战

热线体系跨部门调度，需视频会商能力覆盖多点位，且不得影响 7×24 热线运行。

我们做了什么

交付视频会商系统建设，部署 25 个视频会议终端，完成与热线体系集成。

结果

跨部门会商能力上线，热线调度效率提升。

场景

Why Puyong

The core reasons customers trust us

Full-stack integration

From networking, security and cloud to AIoT — deep experience integrating complex heterogeneous systems across the entire IT stack.

Industry depth

Numerous benchmark cases across education, healthcare, security and enterprise verticals, with insight into industry pain points and compliance.

Reliable delivery

Standardized project management and rigorous delivery processes ensure large projects ship on time, on quality and on budget — zero-incident go-lives.

Ongoing support

A 7×24 support team with mature O&M handover and knowledge transfer keeps systems stable long after delivery.

Puyong value

Through in-depth solution design and delivery of system integration, Puyong helps customers break data silos, optimize business processes and reduce IT costs, achieving a leap from "usable" to "good" to "smart". This project fully validated our comprehensive capabilities in multi-vendor heterogeneous integration, large-scale device management and AI+IoT converged scenarios.